Send one wide photo showing where the problem is, one close-up of the problem in good light, and something for scale. Then describe what the photo cannot show.
Wide, then close
A wide shot gives context; a close-up shows detail.
Show scale
A tape measure or coin beside damage makes size clear.
Describe what photos miss
Sounds, movement, when it started, and access.
Keep private details out
Frame out people, documents, and codes.